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Terms of service

Last updated · 5 November 2026

This website is operated by Northwind Commerce Ltd. (“we”, “us”). By placing an order you accept these terms. All products are sold by Northwind Commerce Ltd., registered as UK Companies House #11827364.

Orders and contract

Product pages are an invitation to order. A contract is formed when we send an order confirmation email. We may decline orders where stock, pricing or payment cannot be verified.

Prices and payment

Prices are shown in USD and charged in USD. Display currencies other than USD are indicative estimates. Estimated duties and tax are shown before payment. Payment is collected directly by Northwind Commerce Ltd.; the statement descriptor is NW*OUTDOORS.

Shipping

Dispatched within 1–2 business days. Delivered in 3–5 business days within North America and 4–7 business days to the EU.

Returns and refunds

Full refund within 30 days on unused items; return shipping is paid by the buyer. Defective items are covered by us. See the refund policy for the full process.

Liability and law

These terms are governed by the laws of England and Wales. Disputes should first be raised with support@northwind-outdoors.example so we can try to resolve them directly.