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Privacy policy

Last updated · 5 November 2026

Northwind Commerce Ltd. is the controller of personal data collected on this website.

What we collect

Contact details, delivery address, order history, and limited payment metadata (card brand and last four digits). Full card numbers are handled by the payment processor and are never stored by us.

Why we use it

To fulfil orders, provide support, prevent fraud, meet tax and accounting obligations, and — only with consent — send occasional product dispatches.

Who we share it with

Payment processors, delivery carriers, tax advisers and fraud-prevention services, strictly as needed to complete your order. We do not sell personal data.

Your rights

You may request access, correction, export or deletion of your data by writing to support@northwind-outdoors.example. We respond within 30 days.

Retention

Order and tax records are retained for seven years as required by UK law. Marketing consent records are retained until withdrawn.